Refund / Cancellations Policy
1. Introduction:
At Nishka Skin Clinic, we are committed to ensuring the satisfaction of our clients. This Refund Policy outlines the circumstances under which Nishka Skin Clinic may issue refunds and the process for requesting a refund.
2. Appointment Cancellations:
- Cancellations by Client: If you need to cancel your appointment, please do so at least [Specify Time] hours in advance. Cancellations made before this period will be eligible for a full refund.
- Cancellations by Clinic: If your appointment is cancelled by Nishka Skin Clinic due to unforeseen circumstances, you will be offered a rescheduled appointment or a full refund.
3. Services Rendered:
Refunds are not typically provided for services rendered, as these are based on appointment times and the expertise of our staff. However, we aim for your complete satisfaction. If you are not satisfied with the service received, please contact us to discuss your concerns.
4. Products:
- If you are not satisfied with a product purchased, please return it in its original packaging within [Specify Number] days of purchase for a refund.
- Products must be unused and in the condition they were received.
- Refunds for products are subject to a [Specify Percentage]% restocking fee.
5. Refund Process:
To request a refund, please contact us with your receipt or proof of purchase. Once your request is received and inspected, we will notify you of the approval or rejection of your refund.
6. Late or Missing Refunds:
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. If you’ve done all of this and you still have not received your refund, please contact us at [Contact Information].
7. Changes to Refund Policy:
Nishka Skin Clinic reserves the right to modify this Refund Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
8. Contact Us:
If you have any questions about our Refund Policy, please contact us at [email protected]